Learn Call Center Strategies That Support Success - Webinar

PSCU’s Total Member Care™ (TMC) contact centers help credit unions meet their members’ expectations for high quality, personalized service, anytime. PSCU now has more than 160 credit unions enrolled in its Total Member Care™ Contact Centers, delivering after-hours and overflow services, as well as a wide and constantly evolving set of services and support.

Would your credit union and its members benefit from TMC’s outsourced call center services? Register to participate in this unique and timely PSCU Webinar event to get the information you need and get on-the-spot answers to your questions. Customized call center services not only maintain high-quality, personalized member service, but they’re also designed to support vital revenue areas, such as loan origination and status, new member enrollment, account initiation, and product cross-selling.

Exclusive Webinar Presentations:

- Frank Kovach, Director of Contact Center and Operations Consulting for Advisors Plus. His 30-year career in financial services includes extensive experience in backroom operational departments and call centers.

- Rob Pesick, of PSCU’s Solution Consulting Team, will lead a deep dive into TMC’s call center services and solutions.

- Jon Sulfsted, MyBranch Manager at Pelican State Credit Union, will describe firsthand how TMC supports their existing call center

Available 24/7/365, PSCU’s Total Member Care is a turnkey model that gives members anytime access to your credit union’s full range of services. This multi-faceted resource is comprised of five contact centers specifically designed and staffed to help credit unions meet their members’ expectations for high-quality, personalized service.

Reserve your place at this PSCU Webinar – Wednesday, February 7, 2018, at 2:00 p.m. ET

Register for the FREE Webinar