PSCU is the nation’s first Credit Union Service Organization (CUSO) built, owned and governed by more than 900 credit unions to deliver competitive, reliable and secure payment solutions, fraud prevention, digital solutions, loyalty rewards, data analytics programs and 24/7/365 call center support.
For more than four decades, PSCU has partnered with credit unions to deliver exceptional member experiences to their staff and the members they serve. The combination of PSCU’s scale, industry partnerships, top talent and continued strategic investments, brings a complete suite of products and services giving Owners the edge they need to outperform the competition in their markets.
Credit unions are talking, and when you listen, you’ll hear they’re saying the things that you’re most curious about. Like how PSCU’s best-in-class solutions have accelerated their portfolio growth, or how PSCU’s people deliver the highest standard of service responsiveness. If member service is your calling, dedicated care is our response. Listen to what credit unions are saying now.
Board of Directors
Chair
Citadel FCU
CEO/President
Vice Chair
Community First CU
CEO/President
Treasurer
Harvard University
Employees CU
CEO/President
Secretary
Consumers CU
CEO/President
Past Chair
OneAZ CU
CEO/President
Board Member
First South Financial CU
CEO/President
Board Member
Allegacy FCU
CEO/President
Board Member
Hawaii State FCU
CEO/President
Board Member
Consumers CU
CEO/President
Board Member
OnPoint Community CU
CEO/President
Board Member
Wings Financial CU
CEO/President
Associate Director
Virginia CU
CEO/President
Associate Director
Interra CU
CEO/President
Executive Team
PSCU is actively engaged in our industry through board and committee participation along with sponsorships. Like credit unions, PSCU is also a major contributor to the well-being of the communities in which we work and live.
Industry Engagement
BATS Exchange Regulatory Oversight Committee
Credit Union Miracle Day, Inc.
Credit Union Student Choice Board
CUFX Advisory Board
CULedger Steering Committee
CUNA Consumer Awareness Committee
CUNA Payments Council
Federal Reserve Faster Payments Council Member
Forbes Technology Council
Global Forum to Advance Cyber Resilience
Internet Security Alliance Board
Mastercard Advisory Board
Mastercard U.S. Fraud Advisory Council
NACUSO Board
NAFCU
NASA Technology Advisory Board
National Credit Union – Information Sharing and Analysis Org.
Ongoing Operations Board
SC Magazine Editorial Board
Secu Alert Advisory Board
STAR Advisory Board
US Payments Forum
Visa Community Financial Institution Advisory Group
Visa CU Roundtable
Visa North America Risk Executive Council
Charity
American Cancer Society
Children’s Miracle Network
Junior Achievement
Industry Sponsorship
African-American Credit Union Coalition
America’s Credit Union Museum
Credit Union Cherry Blossom Ten Mile Run
Credit Union Executive Society
Filene Research Institute
Florida Diversity Council
Indiana Credit Union League - Indiana Military Veterans Hall of Fame
NACUSO
National Credit Union Foundation
Network of Latino Credit Unions & Professionals
World Council of Credit Unions Global Women’s Leadership Network
1977
Payment Systems for Credit Unions (PSCU)
formed by five leading credit union CEOs.
GTE Federal Credit Union
Suncoast Schools Federal Credit Union
Pinellas County Teachers Credit Union
Publix Employees Federal Credit Union
Railroad & Industrial Federal Credit Union
Visa U.S.A., Inc. approves the application
of this unified group of credit unions
to issue credit cards.
1978
PSCU membership grows
from 5 to 36 credit unions.
1983
PSCU grows to 275 credit unions.
Dave Serlo is hired as President
and first employee of PSCU.
1989
PSCU converts to
First Data Corporation to
better position members
for the 1990s and beyond.
PSCU Service Centers, Inc.
open for business servicing
840,000 cardholders
from 280 credit unions.
1990
PSCU first in the credit union
industry to offer full 24/7/365
cardholder support.
1991
PSCU begins implementing
and servicing debit card programs.
1992
PSCU launches
C.U. In the Air Miles, a unique
frequent flyer program.
1994
PSCU becomes a credit union
cooperative. New PSCU Service Centers
Headquarters building opens. Western
Region relocated to Phoenix, AZ.
1995
PSCU Service Centers supporting
3 million cardholders.
Advisory Groups established.
1999
Over 500 credit unions, representing
5 million cardholders serviced.
ePSCU is launched.
2001
PSCU and PSCU Service Centers
merge into a single entity.
Launch of CURewards
for credit programs.
2002
Company's name changes to
PSCU Financial Services better
reflecting our broadened
product offering and expanded
portfolio of services.
2006
Surpassed milestone of
providing service for 10 million
accounts. Staff grows to over
1,000 employees serving over
900 financial institutions.
2007
PSCU Financial Services
acquires Digital Dialogue.
2010
Bill pay subscribers exceed 1 million.
Dave Serlo, PSCU Financial Services'
first employee and beloved
CEO passes away.
2011
Michael J. Kelly is named
President and CEO.
Total Member Care Call Centers
inquiries exceeed 17 million.
2012
Company rebranded as PSCU.
PSCU partnered with Google
Wallet becoming first processor
making branded mobile
payment technologies available
to Owner Credit Unions.
2014
41% of all credit unions and 23% of all
financial institutions offering Apple
Pay are PSCU Owner Credit Unions.
2015
Chuck Fagan appointed President and
CEO and PSCU redoubles its efforts to
leverage our payments expertise to partner
with credit unions to enable growth and
provide an unparalleled member experience.
Total accounts serviced exceed 18 million,
representing more than 2 billion in transactions
and 18 million call center inquiries.
