We're here to support our Owner Credit Unions and their staff. Call our Toll-Free number, 844-FOR-PSCU, or visit our resource page.
Committed to service excellence and focused on innovation, PSCU connects members with a world of new possibilities.
As the nation’s premier payments CUSO, we are proud to partner with credit unions to help them grow and meet evolving member demands. Leveraging digital technology, PSCU now supports the success of more than 1,500 credit unions, representing more than 3.8 billion transactions annually.
Discover what’s possible with PSCU. Learn more about our best-in-class solutions, including traditional and digital payments, risk management, analytics, digital banking, loyalty programs and comprehensive, 24/7/365 member support.
The payments landscape is rapidly transforming and so is PSCU. Our 2019 annual report highlights the investments we've made in our team and technology to ensure elevated growth for credit unions and sustained success for our industry. Discover the details around our strategic priorities and overall business performance when you download the PSCU 2019 Annual Report today.
PSCU is made up of
2,100 employees
Serving 1,500
credit unions
900
owners
3.8 billion unique
transactions a year
$277 million fraud
dollars saved
We have the products, knowledge, and experience to bring your credit union to a
whole new level. Doesn’t your credit union deserve the very best?
Founded by credit unions more than 40 years ago, PSCU plays a leading role in the progression of credit union success and growth. From end-to-end solutions that help strengthen portfolios, to call-center support that serves as an extension of credit union staff, PSCU is committed to helping credit unions achieve a strategic, competitive advantage. Join us.
PSCU has more than 40 years of dedicated service,
providing total solutions to credit unions across the country.
See how we become the premier credit union solutions provider in the country.
| 2018 | Lumin Digital, a PSCU company providing a cloud-based digital banking platform built using market-leading technology, is established. That same year, CU Recovery and The Loan Service Center are acquired to expand PSCU’s ability to service Owners with a comprehensive collections offering. | |
| 2016 | PSCU is awarded NACUSO’s CUSO of the Year Award, recognizing the important role the CUSO plays in helping credit unions effectively and efficiently serve their members. | |
| 2015 | Chuck Fagan appointed President and CEO, and PSCU redoubles its efforts to leverage our payments expertise to partner with credit unions to enable growth and provide an unparalleled member experience. Total Accounts serviced exceeds 18 million, representing more than 2 billion in transactions and 18 million call center inquiries. |
| 2014 | 41% of all credit unions and 23% of all financial institutions offering Apple Pay are PSCU Owner Credit Unions. | |
| 2012 | Company rebranded as PSCU. PSCU partnered with Google Wallet, becoming first processor to make branded mobile payment technologies available to Owner Credit Unions. |
|
| 2011 | Michael J. Kelly is named President and CEO. Total Member Care Call Centers inquiries exceeds 17 million. |
|
| 2010 | Bill pay subscribers exceed 1 million. Dave Serlo, PSCU Financial Services’ first employee and beloved CEO, passes away. |
|
| 2007 | PSCU Financial Services acquires Digital Dialogue. | |
| 2006 | Surpassed milestones of providing service for 10 million accounts. Staff grows to over 1,000 employees serving over 900 financial institutions. | |
| 2002 | Company’s name changes to PSCU Financial Services, better reflecting our broadened product offering and expanded portfolio of services. | |
| 2001 | PSCU and PSCU Service Centers merge into a single entity. Launch of CURewards for credit programs. |
|
| 1999 | Over 500 credit unions, representing 5 million cardholders serviced. ePSCU is launched. | |
| 1995 | PSCU Service Centers supporting 3 million cardholders. Advisory Group established. |
|
| 1994 | PSCU becomes a credit union cooperative. New PSCU Service Centers Headquarters building opens. Western Region relocated to Phoenix, AZ. | |
| 1992 | PSCU launches C.U. In the Air Miles, a unique frequent flyer program. | |
| 1991 | PSCU begins implementing and servicing debit card programs. | |
| 1990 | PSCU first in the credit union industry to offer full 24/7/365 cardholder support. | |
| 1989 | PSCU converts to First Data Corporation to better position members for the 90s and beyond. PSCU Service Centers, Inc. opens for business, servicing 840,000 cardholders for 280 credit unions. | |
| 1983 | PSCU grows to 275 credit unions. Dave Serlo hired as President and first employee of PSCU. |
|
| 1978 | PSCU membership grows from 5 to 36 credit unions. | |
| 1977 | Payment Systems for Credit Unions (PSCU) formed by five leading credit union CEOs from GTE Federal Credit Union, Suncoast Schools Federal Credit Union, Pinellas County Teachers Credit Union, Publix Employees Federal Credit Union, and Railroad & Industrial Federal Credit Union. Visa U.S.A., Inc. approves the application of this unified group of credit unions to issue credit cards. |
We are proud of the people who work hard to make us the best partner for every credit union.
Cathie Tierney
Chair
Community First CU
CEO/President
Sean Rathjen
Vice Chair
Consumers CU
CEO/President
Frank Weidner
Treasurer
Wings Financial CU
CEO/President
Andrew Rosen
Secretary
Hawaii State FCU
CEO/President
Jeff March
Past Chair
Citadel FCU
CEO/President
Craig Esrael
Board Member
First South Financial CU
CEO/President
Gene Foley
Board Member
Harvard University Employees CU
CEO/President
Cathy Pace
Board Member
Allegacy FCU
CEO/President
Amy Sink
Board Member
Interra CU
CEO/President
Kit Snyder
Board Member
Consumers CU
CEO/President
Rob Stuart
Board Member
OnPoint Community CU
CEO/President
Mark Robnett
Associate Director
Justice FCU
CEO/President
Chris Shockley
Associate Director
Virginia CU
CEO/President
Nathanael Tarwasokono
Associate Director
Firstmark CU
CEO/President
Being a part of our community is a core part of our PSCU culture.
We actively engage in our industry and our community to help make the world a better place. From board and committee participation and sponsorships, to volunteer work & donations, PSCU aims to make a difference every way we can.
Industry Engagement
Industry Sponsorship
Charity
Your members deserve the best products and services available.
You deserve a partner who understands every aspect of your credit union. Partner with the best. Partner with PSCU today.
Send us an email on our Contact Page
At PSCU, it’s our goal to make a difference in the lives of our clients, their members, and — most importantly — our employees.
