Committed to service excellence and focused on innovation, PSCU connects members with a world of new possibilities.
As the nation’s premier payments CUSO, we are proud to partner with credit unions to help them grow and meet evolving member demands. Leveraging digital technology, PSCU now supports the success of more than 1,500 credit unions, representing more than 5.4 billion transactions annually.
Discover what’s possible with PSCU. Learn more about our best-in-class solutions, including traditional and digital payments, risk management, analytics, digital banking, loyalty programs and comprehensive, 24/7/365 member support.
The payments landscape is rapidly evolving and so is PSCU. Our 2020 annual report highlights the significant investments we've made in our team and technology to ensure accelerated growth for credit unions and boundless momentum for our movement. Discover a detailed overview of our strategic priorities, innovative solutions and overall business performance when you download the PSCU 2020 Annual Report today.
PSCU is made up of
5.4 billion unique
transactions a year
Saving $471 million
in potential fraud
We have the products, knowledge, and experience to bring your credit union to a
whole new level. Doesn’t your credit union deserve the very best?
Founded by credit unions more than 40 years ago, PSCU plays a leading role in the progression of credit union success and growth. From end-to-end solutions that help strengthen portfolios, to call-center support that serves as an extension of credit union staff, PSCU is committed to helping credit unions achieve a strategic, competitive advantage. Join us.
PSCU has more than 40 years of dedicated service,
providing total solutions to credit unions across the country.
See how we become the premier credit union solutions provider in the country.
|2020||PSCU acquires the Primax business, a provider of support services for payment card programs for financial institutions throughout the U.S. and the Caribbean, from T.K. Keith Company, Inc.|
|2019||PSCU announces a three-year, $100 million investment – the largest ever approved by its Board of Directors – to further advance several key strategic priorities, including optimizing digital experiences, growing member engagement, delivering market-leading security solutions and delivering an unparalleled experience for its credit unions and their members.|
|2018||Lumin Digital, a PSCU company providing a cloud-based digital banking platform built using market-leading technology, is established. That same year, CU Recovery and The Loan Service Center are acquired to expand PSCU’s ability to service Owners with a comprehensive collections offering.|
|2016||PSCU is awarded NACUSO’s CUSO of the Year Award, recognizing the important role the CUSO plays in helping credit unions effectively and efficiently serve their members.|
|2015||Chuck Fagan appointed President and CEO, and PSCU redoubles its efforts to leverage our payments expertise to partner with credit unions to enable growth and provide an unparalleled member experience.
Total Accounts serviced exceeds 18 million, representing more than 2 billion in transactions and 18 million call center inquiries.
|2014||41% of all credit unions and 23% of all financial institutions offering Apple Pay are PSCU Owner Credit Unions.|
|2012||Company rebranded as PSCU.
PSCU partnered with Google Wallet, becoming first processor to make branded mobile payment technologies available to Owner Credit Unions.
|2011||Michael J. Kelly is named President and CEO.
Total Member Care Call Centers inquiries exceeds 17 million.
|2010||Bill pay subscribers exceed 1 million.
Dave Serlo, PSCU Financial Services’ first employee and beloved CEO, passes away.
|2007||PSCU Financial Services acquires Digital Dialogue.|
|2006||Surpassed milestones of providing service for 10 million accounts. Staff grows to over 1,000 employees serving over 900 financial institutions.|
|2002||Company’s name changes to PSCU Financial Services, better reflecting our broadened product offering and expanded portfolio of services.|
|2001||PSCU and PSCU Service Centers merge into a single entity.
Launch of CURewards for credit programs.
|1999||Over 500 credit unions, representing 5 million cardholders serviced. ePSCU is launched.|
|1995||PSCU Service Centers supporting 3 million cardholders.
Advisory Group established.
|1994||PSCU becomes a credit union cooperative. New PSCU Service Centers Headquarters building opens. Western Region relocated to Phoenix, AZ.|
|1992||PSCU launches C.U. In the Air Miles, a unique frequent flyer program.|
|1991||PSCU begins implementing and servicing debit card programs.|
|1990||PSCU first in the credit union industry to offer full 24/7/365 cardholder support.|
|1989||PSCU converts to First Data Corporation to better position members for the 90s and beyond. PSCU Service Centers, Inc. opens for business, servicing 840,000 cardholders for 280 credit unions.|
|1983||PSCU grows to 275 credit unions.
Dave Serlo hired as President and first employee of PSCU.
|1978||PSCU membership grows from 5 to 36 credit unions.|
|1977||Payment Systems for Credit Unions (PSCU) formed by five leading credit union CEOs from GTE Federal Credit Union, Suncoast Schools Federal Credit Union, Pinellas County Teachers Credit Union, Publix Employees Federal Credit Union, and Railroad & Industrial Federal Credit Union.
Visa U.S.A., Inc. approves the application of this unified group of credit unions to issue credit cards.
We are proud of the people who work hard to make us the best partner for every credit union.
Charles E. “Chuck” Fagan, III
President & CEORead Bio
EVP, Chief Financial OfficerRead Bio
EVP, Chief Operating OfficerRead Bio
EVP, Chief Talent OfficerRead Bio
EVP, Chief Revenue OfficerRead Bio
EVP, Chief Experience OfficerRead Bio
Wings Financial CU
Hawaii State FCU
Community First CU
First South Financial CU
California Coast CU
Maria J. Martinez
OnPoint Community CU
Being a part of our community is a core part of our PSCU culture.
We actively engage in our industry and our community to help make the world a better place. From board and committee participation and sponsorships, to volunteer work & donations, PSCU aims to make a difference every way we can.
Your members deserve the best products and services available.
You deserve a partner who understands every aspect of your credit union. Partner with the best. Partner with PSCU today.
Send us an email on our Contact Page
At PSCU, it’s our goal to make a difference in the lives of our clients, their members, and — most importantly — our employees.