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Built, Owned, and
Governed by
Credit Unions.



PSCU Is Your Total Partner

See our full range of products designed to help you provide better service, grow faster & further, enhance your digital presence, and provide expert security to your members.

As the nation’s first Credit Union Service Organization (CUSO), PSCU was created to deliver superior, reliable, end-to-end solutions to the more than 900 credit unions for more than four decades.


PSCU partners with credit unions to provide the highest quality payment options, fraud prevention, digital solutions, loyalty rewards, data analytics programs, and 24/7/365 call center support.


PSCU is made up of
1,900 employees

Serving 900
credit unions

43.3 million
members

20.4 million
accounts

2.3 billion unique
transactions a year

We have the products, knowledge, and experience to bring your credit union to a
whole new level. Doesn’t your credit union deserve the very best?

The PSCU Difference

When credit unions talk, PSCU listens.

We were founded by credit unions, so we take the time to listen to your wants, needs, and fears to curate the optimal solutions for your credit union.


Whether you need an end-to-end solution to help accelerate your portfolio growth, or you want a responsive, reliable partner you can trust, PSCU is here for you. Credit unions deserve the best, and we are committed to providing it. That’s the PSCU difference.


History Timeline

PSCU has more than 40 years of dedicated service,
providing total solutions to credit unions across the country.


See how we become the premier credit union solutions provider in the country.

2018   Lumin Digital, a PSCU company providing a cloud-based digital banking platform built using market-leading technology, is established. That same year, CU Recovery and The Loan Service Center are acquired to expand PSCU’s ability to service Owners with a comprehensive collections offering.
2016   PSCU is awarded NACUSO’s CUSO of the Year Award, recognizing the important role the CUSO plays in helping credit unions effectively and efficiently serve their members.
2015   Chuck Fagan appointed President and CEO, and PSCU redoubles its efforts to leverage our payments expertise to partner with credit unions to enable growth and provide an unparalleled member experience.

Total Accounts serviced exceeds 18 million, representing more than 2 billion in transactions and 18 million call center inquiries.
2014   41% of all credit unions and 23% of all financial institutions offering Apple Pay are PSCU Owner Credit Unions.
2012   Company rebranded as PSCU.

PSCU partnered with Google Wallet, becoming first processor to make branded mobile payment technologies available to Owner Credit Unions.
2011   Michael J. Kelly is named President and CEO.

Total Member Care Call Centers inquiries exceeds 17 million.
2010   Bill pay subscribers exceed 1 million.

Dave Serlo, PSCU Financial Services’ first employee and beloved CEO, passes away.
2007   PSCU Financial Services acquires Digital Dialogue.
2006   Surpassed milestones of providing service for 10 million accounts. Staff grows to over 1,000 employees serving over 900 financial institutions.
2002   Company’s name changes to PSCU Financial Services, better reflecting our broadened product offering and expanded portfolio of services.
2001   PSCU and PSCU Service Centers merge into a single entity.
Launch of CURewards for credit programs.
1999   Over 500 credit unions, representing 5 million cardholders serviced. ePSCU is launched.
1995   PSCU Service Centers supporting 3 million cardholders.
Advisory Group established.
1994   PSCU becomes a credit union cooperative. New PSCU Service Centers Headquarters building opens. Western Region relocated to Phoenix, AZ.
1992   PSCU launches C.U. In the Air Miles, a unique frequent flyer program.
1991   PSCU begins implementing and servicing debit card programs.
1990   PSCU first in the credit union industry to offer full 24/7/365 cardholder support.
1989   PSCU converts to First Data Corporation to better position members for the 90s and beyond. PSCU Service Centers, Inc. opens for business, servicing 840,000 cardholders for 280 credit unions.
1983   PSCU grows to 275 credit unions.
Dave Serlo hired as President and first employee of PSCU.
1978   PSCU membership grows from 5 to 36 credit unions.
1977   Payment Systems for Credit Unions (PSCU) formed by five leading credit union CEOs from GTE Federal Credit Union, Suncoast Schools Federal Credit Union, Pinellas County Teachers Credit Union, Publix Employees Federal Credit Union, and Railroad & Industrial Federal Credit Union.

Visa U.S.A., Inc. approves the application of this unified group of credit unions to issue credit cards.

Leadership

We are proud of the people who work hard to make us the best partner for every credit union.

 


Executive Team


Charles E. “Chuck” Fagan, III

President & CEO

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Brian Caldarelli

EVP, Chief Financial Officer

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Tom Gandre

EVP, Chief Operating Officer

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Lynn Heckler

EVP, Chief Talent Officer

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Scott Wagner

EVP, Chief Revenue Officer

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Dean Young

EVP, Chief Experience Officer

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Board of Directors

 



Jeff March
Chair

Citadel FCU
CEO/President


Cathie Tierney
Vice Chair

Community First CU
CEO/President


Gene Foley
Treasurer

Harvard University Employees CU
CEO/President


Sean Rathjen
Secretary

Consumers CU
CEO/President


David Doss
Past Chair

OneAZ CU
CEO/President


Craig Esrael
Board Member

First South Financial CU
CEO/President


Cathy Pace
Board Member

Allegacy FCU
CEO/President


Andrew Rosen
Board Member

Hawaii State FCU
CEO/President


Kit Snyder
Board Member

Consumers CU
CEO/President


Rob Stuart
Board Member

OnPoint Community CU
CEO/President


Frank Weidner
Board Member

Wings Financial CU
CEO/President


Chris Shockley
Associate Director

Virginia CU
CEO/President


Amy Sink
Associate Director

Interra CU
CEO/President


Community

Being a part of our community is a core part of our PSCU culture.


We actively engage in our industry and our community to help make the world a better place. From board and committee participation and sponsorships, to volunteer work & donations, PSCU aims to make a difference every way we can.

Industry Engagement

Industry Sponsorship

Charity

PSCU Is The Partner You Can Trust

Your members deserve the best products and services available.


You deserve a partner who understands every aspect of your credit union. Partner with the best. Partner with PSCU today.

Talk to PSCU Today

844-367-7728

Let Us Contact You


Send us an email on our Contact Page


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Are You Ready to Make a Real Difference Doing Something You Love?

At PSCU, it’s our goal to make a difference in the lives of our clients, their members, and — most importantly — our employees.