Committed to service excellence and focused on innovation, PSCU connects members with a world of new possibilities.
As the nation’s premier payments CUSO, we are proud to partner with credit unions to help them grow and meet evolving member demands. Leveraging digital technology, PSCU now supports the success of more than 2,400 financial institutions, representing more than 8 billion transactions annually.
Discover what’s possible with PSCU. Learn more about our best-in-class solutions, including traditional and digital payments, risk management, analytics, digital banking, loyalty programs and comprehensive, 24/7/365 member support.
At PSCU, we are inspired by the evolution of our credit unions and their members. Our 2022 Annual Report highlights the ways we have continued to evolve our solutions, services and technology to keep our credit unions at the forefront of the industry amidst economic uncertainty. Learn more about our expanded investments, an overview of our strategic priorities and our growth plans for the future by downloading the PSCU 2022 Annual Report today.
PSCU is made up of
3,400 employees
Serving 2,400+
financial institutions
More than 8 billion unique transactions a year
Saving more than $650 million in potential fraud
We have the products, knowledge, and experience to bring your credit union to a
whole new level. Doesn’t your credit union deserve the very best?
Founded by credit unions more than 40 years ago, PSCU plays a leading role in the progression of credit union success and growth. From end-to-end solutions that help strengthen portfolios, to call-center support that serves as an extension of credit union staff, PSCU is committed to helping credit unions achieve a strategic, competitive advantage. Join us.
“There is absolutely nobody that's going to care about your members' debit and credit cards more than PSCU does, besides you and your own credit union staff. You're not going to find another vendor in that space that's going to have that level of care and concern, because you're a Member Owner here and that's what makes the difference.”
Amy Sink, Chief Executive Officer, Interra CU
Over the past 45 years, PSCU has evolved into an integrated financial technology solutions provider.
See how we got here and our key milestones along the way.
| 2022 | PSCU acquires Juniper Payments, LLC, enabling the company to directly participate in faster and real-time payments innovation, while providing its financial institutions with managed connectivity to the Federal Reserve, The Clearing House and the forthcoming FedNow service. PSCU announces a strategic partnership with Amount, providing its credit unions with best-of-breed functionality for digital credit card opening and loan origination. PSCU’s Advisor Plus announces the launch of its Digital Consulting Practice, designed to help credit unions strategically manage and improve their digital investments. Through PSCU’s partnership with Curinos, credit unions can access the Digital Banking Hub, a centralized platform of digital banking journeys that allows financial institutions to review digital banking capabilities in the market, via the Digital Consulting Practice. |
|
| 2021 |
PSCU ends FY21 with record results, including $649.8 million in revenue. PSCU now has more than 3,000 employees serving over 1,900 financial institutions representing more than 7 billion transactions. CU Recovery, PSCU’s full-service collections company, announces name change to TriVerity, better reflecting what the brand represents: Trust. Transparency. Together. PSCU announces additional investment of more than $50 million in Lumin Digital. PSCU announces extension of its payments processing agreement with Fiserv, extending the companies’ long-standing partnership which began in 1989. |
|
| 2020 | PSCU acquires the Primax business, a provider of support services for payment card programs for financial institutions throughout the U.S. and the Caribbean, from T.K. Keith Company, Inc. | |
| 2019 | PSCU announces a three-year, $100 million investment – the largest ever approved by its Board of Directors – to further advance several key strategic priorities, including optimizing digital experiences, growing member engagement, delivering market-leading security solutions and delivering an unparalleled experience for its credit unions and their members. | |
| 2018 | Lumin Digital, a PSCU company providing a cloud-based digital banking platform built using market-leading technology, is established. That same year, CU Recovery and The Loan Service Center are acquired to expand PSCU’s ability to service Owners with a comprehensive collections offering. | |
| 2016 | PSCU is awarded NACUSO’s CUSO of the Year Award, recognizing the important role the CUSO plays in helping credit unions effectively and efficiently serve their members. | |
| 2015 | Chuck Fagan appointed President and CEO; PSCU redoubles its efforts to leverage our payments expertise to partner with credit unions to enable growth and provide an unparalleled member experience. Total accounts serviced exceeds 18 million, representing more than two billion transactions and 18 million call center inquiries. |
| 2014 | 41% of all credit unions and 23% of all financial institutions offering Apple Pay are PSCU Owner Credit Unions. | |
| 2012 | Company rebranded as PSCU. PSCU partners with Google Wallet, becoming first processor to make branded mobile payment technologies available to Owner Credit Unions. |
|
| 2010 | Dave Serlo, PSCU Financial Services’ first employee and beloved CEO, passes away. | |
| 2007 | PSCU Financial Services acquires Digital Dialogue. | |
| 2006 | Surpassed milestones of providing service for 10 million accounts. Staff grows to over 1,000 employees serving over 900 financial institutions. |
|
| 2002 | Company’s name changes to PSCU Financial Services, better reflecting its broadened product offering and expanded portfolio of services. | |
| 2001 | PSCU and PSCU Service Centers merge into a single entity. Launch of CURewards for credit programs. |
|
| 1999 | Over 500 credit unions, representing 5 million cardholders serviced. | |
| 1995 | PSCU Advisory Group established. | |
| 1994 | PSCU becomes a credit union cooperative. New PSCU Service Centers and Headquarters building open; Western Region relocated to Phoenix, AZ. |
|
| 1992 | PSCU launches C.U. In the Air Miles, a unique frequent flyer program. | |
| 1991 | PSCU begins implementing and servicing debit card programs. | |
| 1990 | PSCU first in the credit union industry to offer full 24/7/365 cardholder support. | |
| 1989 | PSCU converts to First Data Corporation to better position members for the future. PSCU Service Centers, Inc. opens for business, servicing 840,000 cardholders for 280 credit unions. |
|
| 1983 | PSCU grows to 275 credit unions. Dave Serlo hired as President and first employee of PSCU. |
|
| 1978 | PSCU membership grows from 5 to 36 credit unions. | |
| 1977 | Payment Systems for Credit Unions (PSCU) formed by five leading credit union CEOs from GTE Federal Credit Union, Suncoast Schools Federal Credit Union, Pinellas County Teachers Credit Union, Publix Employees Federal Credit Union, and Railroad & Industrial Federal Credit Union. Visa U.S.A., Inc. approves the application of this unified group of credit unions to issue credit cards. |
We are proud of the people who work hard to make us the best partner for every credit union.
Frank Weidner
Chair
Wings Financial CU
CEO/President
Cathie Tierney
Vice Chair
Community First CU
CEO/President
Amy Sink
Treasurer
Interra CU
CEO
Chris Shockley
Secretary
Virginia CU
CEO/President
Sean Rathjen
Past Chair
Consumers CU
CEO
Christine Blake
Associate Director
Cardinal Credit Union
CEO/President
Craig Esrael
Board Member
First South Financial CU
CEO/President
Todd Lane
Associate Director
California Coast CU
CEO/President
Jeff March
Board Member
Citadel FCU
CEO/President
Maria J. Martinez
Associate Director
Border FCU
CEO/President
Cathy Pace
Board Member
Allegacy FCU
CEO/President
Mark Robnett
Associate Director
Justice FCU
CEO/President
Andrew Rosen
Board Member
Hawaii State FCU
CEO/President
Rob Stuart
Board Member
OnPoint Community CU
CEO/President
Nathanael Tarwasokono
Board Member
Firstmark CU
CEO/President
Being a part of our community is a core part of our PSCU culture.
We actively engage in our industry and our community to help make the world a better place. From board and committee participation and sponsorships, to volunteer work & donations, PSCU aims to make a difference every way we can.
Industry Engagement
Industry Sponsorship
Charity
As a trusted partner and an extension of your credit union, PSCU helps you provide the personalized, connected experiences your members expect. Let us help your credit union thrive. Partner with PSCU today.
At PSCU, it’s our goal to make a difference in the lives of our clients, their members, and — most importantly — our employees.
FOLLOW US
AWARDS
Copyright ©2024 PSCU; All rights reserved. | Corporate Headquarters: 560 Carillon Parkway | St. Petersburg, FL 33716 | 844-367-7728
