As chief experience officer, Dean leads the development and execution of PSCU’s Marketing, Industry Engagement, and Service Excellence initiatives to ensure the cooperative delivers on PSCU ’s brand experience.
Dean has been engaging with credit unions for nearly 25 years. Prior to joining PSCU, he held leadership roles in finance, business development, relationship management and operations at Bankers Financial Corporation. Dean holds a Masters of Business Administration from Kennedy-Western University and a Bachelors of Arts in Finance from the University of South Florida. He collaborates with many of the system partners, serves on the NACUSO board and sits on Filene’s Research Council.