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Frequently Asked Questions

Experience the limitless possibilities of Austin!

Just west of the Gulf of Mexico and slightly east of scenic hill country sits Austin, Texas – the crown jewel of Texas and exciting new destination for Member Forum 2019! A vibrant city brimming with creative influence, Austin offers visitors communal spirit, best-in-class live entertainment, a bevy of multi-cultural bites, and a diverse landscape worth exploring. In this section, you’ll find several questions and answers to aid in your conference planning. If you have a question not listed below, please contact us at

What time zone is Austin in?
Austin is in the Central Time Zone.

What kind of weather should I expect?
Austin averages a daily maximum temperature for April between 77 and 83 degrees. The days warm up quickly, but a sweater or jacket is best to keep on hand for evenings and for the indoor meeting facilities.

Can I bring a guest to Member Forum?
Attendees are permitted to bring one guest free of charge. If additional guests are needed, attendees can add a second and third guest for $199 each, and those guests are only permitted to access the evening social events.

Can I attend the State of the Business Meeting?
Only current Member-Owners may attend the State of the Business Meeting.

Need to Cancel or Modify Your Registration?
If you find yourself needing to cancel or modify your registration, please use the email address and registration confirmation number to access the registration portal.

To modify your registration, click the Modify button and make any necessary updates.

To modify your hotel reservation, select More Options, then select Manage Travel & Housing and make any necessary updates.

Please contact with any questions.

What airport should I fly into?
Austin-Bergstrom International Airport is located in Austin, Texas, approximately 7 miles from JW Marriott Austin – the Member Forum event location and hotel.

What are my transportation options to and from the airport?
If you fly into Austin-Bergstrom International Airport, you can choose from several ground transportation options including taxi, public transport, and limo services. Click here to view available transportation options.

What is the dress attire for the Member Forum event?
For normal conference events, business attire is preferred. For dinner events in the evening, a suit and tie for men and cocktail attire for women is best. For the closing party, casual attire, including jeans, is acceptable.

What are some must-see attractions in Austin?

  • The Continental Club – Step in to the “Granddaddy” of local music venues.
  • HOPE Outdoor Gallery – Stroll through a maze of beautiful murals and street art inspired by positive, educational messages.
  • Broken Spoke Dance Hall – Join in the fun of traditional two-step to a live band, while you dine on classic chicken-fried steak and cold brews.
  • Lady Bird Johnson Wildflower Center - Take a 42-acre guided tour of native plants of North America.
  • Barton Springs Pool – Cool off at this outdoor swimming pool filled entirely with water from nearby natural springs.
  • Harry Ransom Center – Check out the crown jewels of the University of Texas at Austin, including three copies of Shakespeare’s First Folio, the first edition of Alice in Wonderland, and Edgar Allan Poe’s work desk.
  • Mount Bonnell – Climb to the top of the highest vantage point in Austin for some of the city’s best, panoramic views.