St. Petersburg, Fla. — (Nov. 19, 2019) — PSCU, the nation’s premier payments credit union service organization (CUSO), today announced a multi-year investment of $100 million to further advance its industry-leading solutions to benefit the 1,500 credit unions it serves. These additional investments were approved by PSCU’s Board of Directors for development over the next three years.
“PSCU’s strategic priorities continue to focus on optimizing digital experiences, driving the ability to grow member engagement and delivering market-leading security solutions – all while delivering an unparalleled experience for our credit unions and their members,” said Chuck Fagan, president and CEO of PSCU. “This significant level of additional investment will provide a further catalyst for these efforts.”
The investments will further enable PSCU to provide an end-to-end payments platform in an integrated environment for a fully customizable and seamless experience. The focus will be on accelerating the development of technology, solutions and operational initiatives, including modernizing existing infrastructure, leveraging cloud technology and driving efficiencies through robotics and artificial intelligence. In addition, a significant investment will be made to further enhance Lumin Digital, PSCU’s industry-leading digital banking platform.
“To remain competitive in the rapidly evolving payments landscape, credit unions must continue to enhance the member experience, provide leading digital capabilities and elevate security,” said Cathie Tierney, Chair of PSCU’s Board of Directors and president/CEO of Community First Credit Union (Appleton, Wisc.). “The Board is confident these investments will enable PSCU’s Owner credit unions to better compete in today’s market and ultimately contribute to their sustainable growth and success.”
PSCU, the nation’s premier payments CUSO, supports the success of 1,500 credit unions representing more than 3.8 billion transactions annually. Committed to service excellence and focused on innovation, PSCU’s payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 40 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands. For more information, visit pscu.com.