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Training for Success

PSCU’s commitment to credit union staff training helps our member-owners fully leverage the potential of their investment. A well-trained staff – who has acquired the necessary knowledge, skills and competencies – helps to improve accuracy in daily operations, increase productivity and elevates employee empowerment. Most importantly, a well-trained staff is best prepared to service a credit union’s most important assets – the members.

The training resources within the CU Learning suite are effective in enhancing the performance of credit union staff. Several forms of training are available to choose from, the majority at no additional cost to the credit union.

  • Self-paced Learning Modules: Interactive course content that is voice enhanced and very engaging for all learners. They can be accessed 24/7 through PSCU’s credit union learning portal, Momentum.
  • Instructor-led Virtual Training Sessions: These distance learning courses are led interactively and take place over the Internet. Virtual training sessions are easy to schedule and eliminate the need for travel.
  • Face-to-Face Instructor-led Training: Sessions are scheduled regularly around the country at host credit unions and at both of PSCU’s Florida and Arizona Service Centers.
  • Card Operations and Service Analysis: Based on an in depth review of the credit union’s daily use of PSCU’s systems, a CU Learning Professional performs a comprehensive analysis and makes recommendations that help the credit union take decisive action and achieve results.
CU Learning Category Profile

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