St. Petersburg, Fla.– (November 14, 2017) – Several credit unions from across the country have returned to PSCU as Member-Owners, the CUSO announced today. Mission Federal Credit Union (San Diego, Calif.), Credit Union ONE (Ferndale, Mich.), SRP Federal Credit Union (North Augusta, S.C.) and Chicago Patrolmen’s Federal Credit Union (Chicago, Ill.) have all signed agreements with PSCU for a variety of services, including credit and debit processing and ATM services.
Mission Fed has returned to PSCU as a Member-Owner, signing an agreement for in-house credit, debit and ATM services. The reasons behind its decision to return to the PSCU cooperative include account service, cost-effective offerings and PSCU’s investments in both current and future technology solutions. Mission Fed was founded in 1961 and has grown to serve 220,000 members, with more than $3.39 billion in assets.
After initially issuing a start-up credit RFP, Credit Union ONE decided to expand its search into a comprehensive credit and debit evaluation, as a result of which the credit union has selected PSCU for credit and debit processing services. PSCU’s history of successfully launching credit card programs through its Advisors Plus business unit was one of the determining factors in the credit union’s decision, along with PSCU’s fraud-fighting efforts and results, commitment to service and technological integration points. Credit Union ONE has 137,000 members and $1.1 billion in assets.
PSCU’s success helping other credit unions grow their cards programs was the primary reason SRP Federal Credit Union has signed an agreement for full-service credit, after previously utilizing PSCU for Bill Pay and Total Member Care (TMC) 24/7/365 contact centers. The credit union currently serves more than 120,000 members.
Chicago Patrolmen’s has signed a five-year agreement for credit and debit processing services. The full-service financial institution previously worked with PSCU for credit processing only. It made the decision to return to the CUSO for both credit and debit due to its account servicing, reporting and analytics, fraud prevention successes, marketing support and integration efforts. Chicago Patrolmen’s was first established in 1938. It now serves over 33,000 members and has assets in excess of $376 million.
“We pride ourselves on partnering with our more than 850 Member-Owners to enable growth and provide an unparalleled member experience,” said Chuck Fagan, PSCU President and CEO. “The fact that these Member-Owners have returned to PSCU is a testament to our industry-leading suite of payments solutions, as well as the support we provide that is at the heart of everything we do as a service organization.”
Established in 1977, PSCU (St. Petersburg, Fla.) is the nation's leading credit union service organization (CUSO). The company was recognized as CUSO of the Year in 2016 by the National Association of Credit Union Service Organizations. PSCU’s products, financial services solutions and service model collectively support over 850 Owner credit unions representing more than 20 million credit, debit, prepaid, online bill payment and mobile accounts; protect over 2 billion transactions annually from fraud; and optimize credit union performance and growth. Comprehensive 24/7/365 member support is delivered through call centers located throughout the United States. For more information, visit pscu.com.