Lending

Lending Solution Expands Growth Opportunities and Improves Member Experience

The loan origination and account opening process represents an opportunity for credit unions to streamline and automate loan origination, underwriting and disbursement. PSCU’s partnership with CU Direct gives Owner credit unions access to Lending 360, a best-in-class, rules-based loan origination and decisioning platform built especially for credit unions.

Lending 360 streamlines the entire application and account opening process through automation, workflows and reporting. PSCU also uses Lending 360 in its Total Member CareTM (TMC) contact centers to support members’ requests for support during the lending application and approval process.

PSCU’s lending, account opening and contact center support solutions help Owners deliver a memorable and customized experience at key member touchpoints in the lending cycle.

Design technology enables platform use on nearly any device including mobile

Integration with many leading host systems, as well as third-party lending and document services providers

24/7/365 contact center support helps members with application issues or questions