Contact Our Response Center

If your credit union is an existing PSCU client, please contact our Service team via the PSCU Service Portal. The PSCU Service Portal is available through MemberConnect, as well as through a direct link for one-click access: pscu.com/serviceportal.

Please Note: The PSCU Service Portal is optimized to work with Google Chrome or Microsoft Edge-Chromium on the Windows platform and Safari on the MAC OS platform. Other browsers may not be fully supported. If you have questions or need a compatible browser, please check with your internal IT department. MemberConnect requires VPN access while the direct link does not.

For password resets and system or network support, please call PSCU IT Service Desk at (888) 638-7728 (24 hours a day/7 days a week).

Report an Outage or Get Technical Assistance
Please call the PSCU IT Service Desk at (888) 638-7728 (24 hours a day/7 days a week).