Keep Danger at a Distance

Money is a matter of trust between members and the credit union charged with their account security. PSCU’s commitment to leading the industry in fraud detection and prevention helps credit unions honor their promise to members by safeguarding their accounts.

However, Risk Management runs deeper than fraud prevention. Credit unions must also minimize the risk of portfolio loss from disputed transactions, delinquent accounts, and accounts reported lost or stolen.

PSCU’s Risk Management capabilities provide Owner credit unions and their members with four key pillars of protection against losses. Comprehensive Risk Management practices reinforce member trust and protect credit union profitability.

  • Fraud Detection and Prevention – Our experienced fraud detection analysts continually evaluate all PSCU Owner fraud-to-loss ratios and advise credit unions with high ratios on ways to lower fraud
  • Lost/Stolen Processing – Credit union members can report their accounts lost or stolen any time by calling our 24/7/365 Total Member Care contact centers or by logging into their account online
  • Collections – PSCU’s Collections solutions are proven tools for reducing overhead and losses. We’ve got the stats to prove it –1% delinquency vs. the 2% industry average
  • Disputes Management – PSCU’s highly trained and experienced dispute staff deliver the expertise required to efficiently process disputed credit and debit transactions
Risk Management Category Profile

FFIEC Cybersecurity Assessment Tool


Beware of More Than Just Card Fraud

Greenville FCU thwarts bogus bill pay transactions.


Data is the New Cash

The practice of Enterprise Risk Management builds the capability to adapt nimbly to the dynamic nature of the risk landscape.


In The News

Mapping the Member Journey (...


Member Forum Registration N...