PSCU Revamps Application Performance Management Program
Atlanta-based Stonebranch to provide automation platform solution for CUSO
St. Petersburg, Fla.– (October 17, 2017) – Stonebranch, Inc., a leading provider of modern workload automation solutions, has announced it is partnering with PSCU to implement a new automation platform. The platform will totally revamp PSCU’s Application Performance Management program.
PSCU had outgrown the legacy tool it had been using. Prior to bringing Stonebranch on board, the company had many manual processes in the enterprise that required oversight to ensure proper workflow. A decision was made to identify an Enterprise Automation Program to remediate these issues.
After working with multiple companies on a proof of concept, PSCU found Stonebranch to be the best option for its needs. Stonebranch’s sole focus as a company is automation, and its solution is a native web application. The conversion team was extremely capable across multiple technology stacks, and learning the software has been intuitive for the PSCU team.
“In addition to offering a top-notch product, Stonebranch was fully engaged throughout the proof of concept phase, providing support and guidance every step of the way. This was a major factor in our decision as PSCU strives to find partners when it comes to product solutions, not just vendors that see us as just another customer number,” said Earl Diem, IT Operations Manager for PSCU.
PSCU successfully migrated to Stonebranch’s Universal Automation Center and automated its finance workflows, completing the project six weeks ahead of schedule and on budget.
“The services provided by Stonebranch during the implementation were executed exactly as outlined, and the flexibility of the platform is boundless,” added Diem.
“At Stonebranch, we are passionate about the success of our customers,” said Dr. Detlef Purschke, Chief Executive Officer of Stonebranch. “We developed a smarter way to manage and orchestrate processes and workloads, applying emerging technologies to the challenges of today’s automation. When PSCU is successful, we are successful.”
Established in 1977, PSCU (St. Petersburg, Fla.) is the nation's leading credit union service organization (CUSO). The company was recognized as CUSO of the Year in 2016 by the National Association of Credit Union Service Organizations. PSCU’s products, financial services solutions and service model collectively support over 850 Owner credit unions representing more than 20 million credit, debit, prepaid, online bill payment and mobile accounts; protect over 2 billion transactions annually from fraud; and optimize credit union performance and growth. Comprehensive 24/7/365 member support is delivered through call centers located throughout the United States. For more information, visit pscu.com.
Stonebranch provides modern automation software solutions that simplify mission-critical IT business processes reliably and securely across complex and diverse IT environments. Our focus is dedicated solely to workload automation technology, enabling us to provide best-in-class solutions combined with an unmatched customer experience.
Stonebranch serves over 300+ enterprise-level clients, including many of the world's largest financial, healthcare and technology institutions and is a recognized leader by industry analysts among the workload automation landscape.
Founded in 1999 and headquartered in Atlanta, Ga., Stonebranch has offices throughout the world, including Germany, United Kingdom, Netherlands, Greece, Spain and Sweden. The European head office is located in Bad Homburg, near Frankfurt, Germany. Additional information about the company and its products can be found at stonebranch.com.