PSCU and Owners Renew Agreements for Credit, Debit, Bill Pay Processing and Call Center Support
Value-added solutions and effectiveness in fraud prevention cited as key factors in CUSO Owners’ renewal decisions
St. Petersburg, Fla. (February 21, 2017) – PSCU has announced processing renewal agreements with eight of its Owner credit unions. The renewing credit unions include Dominion Credit Union (Va.; credit, debit and bill pay); Keesler Federal Credit Union (Miss.; credit and bill pay); Ohio University Credit Union (OH; credit and debit); Pathways Financial Credit Union (Ohio; credit); Quorum Federal Credit Union (N.Y.; credit and debit); State Department Federal Credit Union (Va.; credit and debit); Tucson Federal Credit Union (Ariz.; call center); and USF Federal Credit Union (Fla.; credit). The credit unions, with an average PSCU ownership tenure of 21 years, signed renewal agreements for credit, debit, bill pay and call center services from the CUSO. The renewals coincide with PSCU’s 40th anniversary celebration.
“We are thrilled to continue our service to these long-time members of the cooperative,” said Scott Wagner, EVP and Chief Revenue Officer of PSCU. “We are proud of the financial benefit that our collective scale brings to our Owner credit unions, but it is equally important that we continue to exceed our own benchmarks of value delivered.”
The credit unions based their decisions to renew on several factors, including the strategic partnership with their PSCU Account Executive, the strength and flexibility of the processing platforms, PSCU’s commitment to effectively fighting fraud, and the overall value they receive as Owners of the PSCU cooperative.
PSCU blends industry-leading payment card platforms with strategic consulting expertise across multiple credit union products and operations to help credit unions grow. Partnerships with Visa, Mastercard and leading digital wallet providers give Owner credit unions access to payments solutions that enable credit unions to more effectively compete and serve in their communities.
“Competition in the payments landscape may be unyielding, but we have a unique, collaborative partnership with our Owners that allows us to mine intelligence from all corners of the cooperative and give them a leading edge in support, protection and business optimization,” said Wagner. “We know that by continuing on this path, we will have many more years of successful partnership together.”
Established in 1977, PSCU (St. Petersburg, Fla.) is the nation's leading credit union service organization (CUSO). The company was recognized as CUSO of the Year in 2016 by the National Association of Credit Union Service Organizations. PSCU’s products, financial services solutions and service model collectively support over 850 Owner credit unions representing more than 20 million credit, debit, prepaid, online bill payment and mobile accounts; protect over 2 billion transactions annually from fraud; and optimize credit union performance and growth. Comprehensive 24/7/365 member support is delivered through call centers located throughout the United States. For more information, visit www.pscu.com.