Captain “Sully” Sullenberger, CUNA’s Jim Nussle, Larry Clinton and Tom Flick Headline Speaker Lineup for PSCU Member Forum 2017
Annual gathering of CUSO’s Owners features service themes of support, protect and optimize
St. Petersburg, Fla. – (February 15, 2017) – PSCU’s Member Forum 2017: The Story of Service heads west to Palm Desert, California April 4-6 with an agenda that features top flight keynote speakers, strategic insights sessions, senior and women’s leadership tracks and the event’s signature evening of dining, entertainment and fund raising to benefit Children’s Miracle Network hospitals. The CUSO’s annual gathering of its Owner credit unions centers on the themes of support, protect and optimize, which comprise the three pillars of PSCU’s service delivery model.
“Each year at Member Forum, we want to raise the bar for the attendee experience and the value they receive from networking with peers, hearing from experts about leadership, service and new trends in the industry,” said Scott Wagner, PSCU’s Chief Revenue Officer. “We structure the agenda to align with our Owners’ objectives and deliver the kinds of information and ideas they can take back and apply in their credit unions.”
Captain Chesley “Sully” Sullenberger will deliver the opening keynote address. Sullenberger became internationally renowned on January 15, 2009 when he and his crew safely guided US Airways Flight 1549 to an emergency water landing in New York City’s frigid Hudson River. Other Member Forum general and leadership session speakers include Jim Nussle, president and CEO of the Credit Union National Association (CUNA); Tom Flick, a leading authority on leadership and helping organizations accelerate personal, team and organizational performance; and Larry Clinton, President and CEO of the Internet Security Alliance (ISA) and a leading figure in the field of corporate governance. Carey Lohrenz, the first female Navy F-14 jet pilot, will deliver the event’s closing keynote address.
Breakout sessions this year address case studies of analytics in action; best practices for mitigating cyber threats; countering fraud trends in a post-EMV environment; emerging technologies such as faster payments and biometrics; loyalty and rewards; and PSCU’s integration and API capabilities along with its product and IT development roadmap. At the Product Expo attendees can demo the solutions that collectively help PSCU and Owners support, protect and optimize each transaction.
Excursions for attendees, spouses and guests will include shopping at the famed El Paseo, Palm Desert’s version of Rodeo Drive; a tour of the Living Desert Zoo and Gardens; Coachella Festival Night, which is a Member Forum preview of the world famous Indio music and arts festival; and a two and one-half mile ride along the cliffs of the Chino Valley aboard the Palm Springs Aerial Tramway.
Established in 1977, PSCU (St. Petersburg, Fla.) is the nation's leading credit union service organization (CUSO). The company was recognized as CUSO of the Year in 2016 by the National Association of Credit Union Service Organizations. PSCU’s products, financial services solutions and service model collectively support over 850 Owner credit unions representing more than 20 million credit, debit, prepaid, online bill payment and mobile accounts; protect over 2 billion transactions annually from fraud; and optimize credit union performance and growth. Comprehensive 24/7/365 member support is delivered through call centers located throughout the United States. For more information, visit www.pscu.com.